Reconnect with
every customer
Instant alerts when campaign-matched vehicles arrive for service. Purpose-built for automotive dealerships. Toyota LEO compliant.
Four steps to customer re-engagement
From campaign creation to instant notification, the entire process is automated and non-blocking.
Upload Campaign
Upload a CSV with VINs and a descriptive campaign name. System extracts and validates VINs automatically.
Real-Time Matching
CDK webhooks processed asynchronously. VINs matched against active campaigns in O(1) time.
Instant Alerts
Service advisors receive professional email alerts with vehicle info, RO details, and campaign context.
Take Action
Engage customers with targeted offers based on the specific campaign that matched their vehicle.
Built for real dealership needs
LoyaltyLink handles any VIN-based campaign, from any source.
Inactive Re-engagement
Alert when customers who haven't visited in 12+ months arrive for service. Identify opportunities to rebuild relationships.
Service Intervals
Notify staff when vehicles due for 30K/60K/90K maintenance arrive. Ensure no opportunity is missed.
Recall Campaigns
Immediate alerts when vehicles with open recalls come in for service. Ensure safety and compliance.
Enterprise-grade infrastructure
Built for performance, reliability, and compliance from day one.
O(1) Campaign Matching
Redis SET data structures enable instant VIN lookups regardless of campaign size.
Multi-Campaign Support
A single VIN can match multiple campaigns simultaneously with separate notifications.
Non-Blocking Architecture
Webhook endpoints return 202 Accepted immediately. Processing happens asynchronously.
Automatic Expiration
VINs automatically removed when campaigns expire — no manual cleanup required.
Your AI-powered campaign analyst
Ask questions in plain English. Get instant insights about your campaigns, matches, and customer engagement — no complex queries required.
Intelligence that understands your data
The built-in AI assistant connects directly to your campaign data, providing real-time answers and actionable insights. Simply ask what you need to know.
- Analyze campaign performance and match rates across time periods
- Identify trends in customer engagement and disposition outcomes
- Surface recoverable customers and follow-up opportunities
- Get recommendations to improve campaign effectiveness
AI Assistant
Analyzing your campaign dataNatural Language
Ask questions in plain English — no SQL, no complex filters. Just ask what you want to know.
Real-Time Data
Always current. The AI pulls live data from your campaigns, matches, and disposition records.
Context Aware
Understands automotive terminology, service workflows, and your specific campaign goals.
Toyota LEO compliant by design
Built with privacy and compliance as core architectural principles.
Data Storage
- VINs only — no customer data
- No names, addresses, or segments
- US-only infrastructure
- SHA-256 hashed VINs in audit logs
Data Lifecycle
- Campaign = specific marketing promotion
- Defined start and end dates
- Automatic expiration and deletion
- Permanently irretrievable after expiry
Security
- TLS 1.3 encryption in transit
- Encrypted storage at rest
- Row-level security (RLS)
- Multi-tenant isolation
Ready to reconnect with your customers?
Schedule a demo to see LoyaltyLink in action at your dealership.
Request Demo